JOB OVERVIEW

Reports to:  Housekeeping Supervisors, Asst. Directors of Housekeeping, Director of Housekeeping

The Housekeeping Room Attendant is responsible for cleaning and stocking hotel rooms to ensure Sea Mist’s highest standards of cleanliness and exceeding guest expectations.

·         Ability to communicate effectively with the public and other employees.

·         Prior housekeeping experience helpful.

·         Ability to work flexible schedule including weekends and holidays.

At the sea Mist Ocean Front Resort: We want our guests to relax and be themselves which means we need you to:

·         Be you by being natural, professional and personable in the way you are with people

·         Get ready by taking notice and using your knowledge so that you are prepared for anything

·         Show you care by being thoughtful in the way you welcome and connect with guests

·         Take action by showing initiative, taking ownership and going the extra mile

·         CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.

·         WORK HABITS: Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.

·         PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.

·         SAFETY AND SECURITY: Be alert to hazards and responsible in carrying out hotel’s safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.

·         ROOM CLEANING: Meet the hotel standards for cleanliness; clean all assigned rooms on schedule; complete assignment sheets in an accurate, timely manner; keep cart and supplies orderly; occasionally receive compliments or suggestions for improvement on room cleanliness and appearance; usually pass room inspections.

ESSENTIAL FUNCTIONS

·         Constantly. Clean guestrooms, which includes making beds, cleaning bathrooms, dusting, vacuuming, mopping, sweeping and replacing amenities.

·         Constantly. Sweep the patios/balconies outside the rooms.

·         Constantly. Have knowledge of activities and amenities in the hotel.

·         Constantly. Maintain work areas neat and organized.

·         Constantly. Report all problems and maintenance repairs as needed.

·         Constantly. Report all unsafe conditions immediately.

·         Frequently. Complete all other duties as assigned by supervisor to include cross training.

·         Frequently. Replace the cleaning supplies.

·         Frequently. Unload/load housekeeping carts with supplies.

·         Occasionally. Maintain the cleanliness of the lobby, public restrooms, office areas, elevators and stairs.

·         Occasionally. Attend all mandatory meetings.

·         Occasionally. Wash the windows.

PHYSICAL REQUIREMENTS

·         SITTING: Occasionally. Sitting in a backed seat if electric carts are used.

·         STANDING/WALKING: Frequently. Walking up to two miles per day on cement, tile, asphalt and carpet.

·         CROUCHING (BEND AT KNEES): Frequently. Loading and unloading carts and linen rooms.

·         KNEELING/CRAWLING: Rarely.

·         STOOPING (BEND AT WAIST): Frequently. Loading carts and linen rooms.

·         TWISTING (KNEES/WAIST/NECK): Occasionally. Loading and unloading linen onto carts.

·         CLIMBING: Occasionally. Climbing to top shelves in linen rooms.

·         BALANCING: Occasionally.

·         LEG/FOOT USE: Occasionally.

·         REACHING (OVERHEAD/EXTENSION): Frequently. For irons, ironing boards and linen shelves.

·         HANDLING/GRASPING: Frequently. Handling trash, linen and cleaning supplies.

·         FINGERING/FEELING: Rarely.

·         PUSHING/PULLING: Frequently. Average weight: 50 lbs.; maximum weight: 150 lbs.

·         LIFTING/CARRYING: Frequently. Average weight: 20 lbs.; maximum weight: 50 lbs.

·         OTHER PHYSICAL DEMANDS: Rarely.

USE OF SENSES

·         TALKING IN PERSON: Frequently. With guests, public and other employees.

·         TALKING ON TELEPHONE: Frequently. With guests, public and other employees.

·         OTHER SPEECH REQUIREMENTS: Rarely.

·         HEARING IN PERSON: Frequently. With guests, public and other employees.

·         HEARING ON TELEPHONE: Frequently. With guests, public and other employees.

·         OTHER HEARING REQUIREMENTS: Occasionally. Must be able to hear pages.

·         NEAR VISION: Constantly. Corrected to 20/40.

·         FAR VISION: Constantly. Corrected to 20/40.

·         DEPTH PERCEPTION: Occasionally. Helpful when climbing stairs and reaching for things in high places.

·         COLOR VISION: Rarely. 

·         FULL FIELD VISION: Rarely.

·         SMELL: Frequently. Detect potential hazards and odors.

MENTAL REQUIREMENTS

·         INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS: Frequently. Professionally deal with difficult situations/people.

·         DEADLINES/SHIFT WORK/OVERTIME: Constantly. Meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes and cover shifts on short notice.

·         FLEXIBILITY: Frequently. Need to work a variety of hours. Varied tasks under varied conditions.

·         PACE: Frequently. Must change pace as business demands.

·         HIGHLY REPETITIVE WORK: Occasionally.

·         ATTENTION TO DETAIL: Occasionally. Cleaning duties.

·         OTHER PSYCHOLOGICAL DEMANDS: Rarely.

ENVIRONMENTAL SETTING

·         SAFETY REQUIREMENTS (I.E., CLOTHING, SAFETY EQUIPMENT REQUIRED, ACTIVITIES PERFORMED): Constantly. Adhere to safety standards and procedures.

·         EXPOSURES (FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Frequently. Exposed to heat, cold, noise, dust and cleaning chemicals.

OPERATION OF EQUIPMENT/TOOLS/VEHICLES: Constantly. Electric carts and vacuums.

Sales & Marketing Manager
Job Description

The Sales and Marketing Manager is responsible to develop leisure and group business for the resort through direct contacts and through partner relationships.  For groups this will include contracting, convention services and all client contact.  Leading the marketing strategies for the resort includes social media development and regular postings; creating, distributing and analyzing regular electronic communications and maintaining a strategic action plan throughout the year.

Essential Duties and Responsibilities

• Negotiate group and leisure business, guest room rates, meeting room rental, and hotel services that meets or exceeds hotel revenue goals.

• Identify, solicit and engage new accounts through online searches, in-person appointments, site tours, cold calls, and inquiries via e-mail, phone and text.

• Develop strategic tactics to expand the leisure and group client base.

• Generate creative concepts and ensure efficient distribution of marketing materials.

• Network with industry professionals and event planners to maintain awareness and drive bookings.

• Manage client accounts effectively. 

• Maintain positive relationships with clients to encourage repeat and recurring business.

• Secure and process payments as necessary.

• Address and resolve any satisfaction issues involving sales or marketing activities.

• Other duties as assigned

Required Knowledge, Skills and Abilities

•  Demonstrate strong organizational skills.

•  Exhibit excellent interpersonal and customer service skills.

•  Willing and able to travel to establish and grow client networks.

•  Think strategically, creatively and analytically.

•  Fiscally responsible and capable of developing and managing budgets

•  Communicate clearly and effectively.

•  Possess strong leadership skills.

•  Maintain presence and communication personally and for the resort in the meetings, catering and leisure travel industries

•   Persuasive in negotiation and achieve Win-Win-Win results

Job Description

Sea Mist Sales & Marketing Manager

EDUCATION AND EXPERIENCE

• Bachelor Degree minimum

• 2 years prior sales and marketing experience preferred

KNOWLEDGE, SKILLS AND ABILITIES

•              Strong analytical skills relative to positively impact hotel  revenues

• Ability to communicate effectively verbally and in  writing

• Strong understanding of revenue management  principles

• Ability to use reservation and revenue management systems to develop pricing and sales recommendations

• Proficient in computer use, Microsoft Office products and e-commerce tools

• Experience with  IQware preferred

BENEFITS:

•  Health insurance

•  Vision insurance

•  Dental insurance

•  Life insurance

•  Paid time off

•  Holiday pay

•  Sales Incentive Plan

SCHEDULE:

•  Monday to Friday

•  Weekend availability for events and site inspections

JOB TYPE: Full Time Position

SALARY: Based on Experience 

Under the guidance of the Call Center Manager, the Reservations Agent is responsible for answering all telephone inquiries with regard to the room and information about the hotel. The agent is to answer all inquiries in a professional, courteous and efficient manner and attempt to secure a guaranteed reservation whenever possible.

Duties & Functions:

• Answer all phone calls promptly and in a courteous manner.
• Be knowledgeable of current rates, marketing specials, resort operations and other information necessary to answer guest inquiries.
• Know the layout of the hotels including all room types, suites and meeting rooms.
• Have a complete working knowledge of the reservation functions in the Call Center.
• Be aware at all times of the selling status of the hotels.
• Have a complete knowledge of our special rates and packages and know which benefits are included in each.
• Secure all required information from the guest when making a reservation.
• Understand and follow the reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest.
• Follow up on any guest requests to ensure satisfaction in a friendly and professional manner.
• Process all advance deposits on future reservations and post each deposit to guest’s reservation.
• Balance and run necessary reports daily.
• Be aware of and adhere to the rules and regulations of the Call Center.
• Create and maintain positive relationships with all departments within the hotel and know how they relate to the Call Center.
• Assist with inputting weekend third party reservations such as internet and wholesale.
• Any other reasonable duties as assigned by the supervisor or manager

ADDITIONAL RESPONSIBILITIES

• Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
• Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
• Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• High School Diploma or equivalent required. 
• Minimum one year experience in front desk operations, or other related guest facing role, and/or one year experience in direct sales, service or retail trade; OR, an equivalent combination of education and experience.
• Enter and locate work related information using computers and/or point of sale systems
• Ability to spend extended lengths of time viewing a computer screen
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
• Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
• Must have excellent communication skills and be able to read, write, speak and understand English.

The Public Area Attendant is responsible for cleaning guest units and public areas as assigned in a comprehensive and systematic manner, insuring the highest level of cleanliness and product presentation to the guest. Clean and maintain all daily assigned public areas and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

Qualifications

•Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision

•Ability to exert physical effort in using cleaning equipment

•Ability to ensure the security of hotel property and confidentiality of hotel guests

•Able to read, write & speak basic English

•Able to understand & apply basic mathematical skills

•Able to apply common sense understanding to carry out simple one- or two- step instructions

•Able to deal with standardized situations with only occasional or no variation

•Past work experience in a similar or commensurate skill set - hospitable, prison, military experience

•Demonstrate positive attitude & work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria

Responsibilities

•The Public Area Attendant is responsible for cleaning public areas as assigned in a comprehensive and systematic manner, insuring the highest level of cleanliness and product presentation to the guest

•Clean and maintain all daily assigned public areas and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction

•Clean assigned areas in the prescribed manner while following safety & security procedure

•Maintain cleanliness and organization of public area furniture and fixtures

•Dust pictures, frames, and mirrors to remove dust, dirt & smudges

•Do same for baseboards, doors & doorframes

•Use designated chemicals, supplies & equipment to clean surfaces of soil & dirt

•Remove debris from designated public areas including emptying garbage containers, ash urns & trays, if applicable

•Remove and empty trash of public areas and Back of House office areas

•Maintain clean elevators and remove debris from elevator tracks

•Maintain the lobby to ensure a clean appearance throughout the day

•Collect glassware left in public areas and put on service landing trays

•Maintain public and associate restrooms ensuring sinks, mirrors & bathroom stalls are at the highest standard of cleanliness & all garbage is properly disposed of

•Replace facial and toilet tissue, hand towels and soap in designated areas

•Restock supplies and other needed items in designated public and storage areas according to par levels

•Receive keys and communication devices, if applicable, from security at the beginning of each shift

•Return keys and communication devices to security at the end of each shift

•Confirm daily assignments with Supervisor

•Communicate throughout the shift as needed and check out with Supervisor before the end of shift

•Report any missing items, damage or mechanical problems to the Supervisor

•Turn in articles left in public areas to Security

•Other duties as assigned

What You'll Do

• The pool attendant will consistently provide friendly and engaging service to guests.

• Welcome guests to the pool and ensure a safe, clean, and enjoyable experience.

• Maintain an adequate level of all supplies.

• Ensure the appearance of the pool is always in pristine condition.

• Report safety hazards and concerns in a timely manner.

• Perform other duties as assigned. 

• The pool attendant will have the experience and desire to give guests the best service and experience.

• Desire to take initiative and self-motivate.

• Must be able to work on your feet for at least 8 hours.

• Ability to use good judgement and problem-solving skills.

• Ability to work outdoors in various weather conditions.

• The ability to lift, carry or otherwise move up to 10 lbs. regularly and 25 lbs. occasionally. As well as the ability to move and stand for extended periods of time.

JOB OVERVIEW

Reports to:  Housekeeping Supervisors, Asst. Directors of Housekeeping, Director of Housekeeping

The Housekeeping Room Attendant is responsible for cleaning and stocking hotel rooms to ensure Sea Mist’s highest standards of cleanliness and exceeding guest expectations.

·         Ability to communicate effectively with the public and other employees.

·         Prior housekeeping experience helpful.

·         Ability to work flexible schedule including weekends and holidays.

At the sea Mist Ocean Front Resort: We want our guests to relax and be themselves which means we need you to:

·         Be you by being natural, professional and personable in the way you are with people

·         Get ready by taking notice and using your knowledge so that you are prepared for anything

·         Show you care by being thoughtful in the way you welcome and connect with guests

·         Take action by showing initiative, taking ownership and going the extra mile

·         CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.

·         WORK HABITS: Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.

·         PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.

·         SAFETY AND SECURITY: Be alert to hazards and responsible in carrying out hotel’s safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.

·         ROOM CLEANING: Meet the hotel standards for cleanliness; clean all assigned rooms on schedule; complete assignment sheets in an accurate, timely manner; keep cart and supplies orderly; occasionally receive compliments or suggestions for improvement on room cleanliness and appearance; usually pass room inspections.

ESSENTIAL FUNCTIONS

·         Constantly. Clean guestrooms, which includes making beds, cleaning bathrooms, dusting, vacuuming, mopping, sweeping and replacing amenities.

·         Constantly. Sweep the patios/balconies outside the rooms.

·         Constantly. Have knowledge of activities and amenities in the hotel.

·         Constantly. Maintain work areas neat and organized.

·         Constantly. Report all problems and maintenance repairs as needed.

·         Constantly. Report all unsafe conditions immediately.

·         Frequently. Complete all other duties as assigned by supervisor to include cross training.

·         Frequently. Replace the cleaning supplies.

·         Frequently. Unload/load housekeeping carts with supplies.

·         Occasionally. Maintain the cleanliness of the lobby, public restrooms, office areas, elevators and stairs.

·         Occasionally. Attend all mandatory meetings.

·         Occasionally. Wash the windows.

PHYSICAL REQUIREMENTS

·         SITTING: Occasionally. Sitting in a backed seat if electric carts are used.

·         STANDING/WALKING: Frequently. Walking up to two miles per day on cement, tile, asphalt and carpet.

·         CROUCHING (BEND AT KNEES): Frequently. Loading and unloading carts and linen rooms.

·         KNEELING/CRAWLING: Rarely.

·         STOOPING (BEND AT WAIST): Frequently. Loading carts and linen rooms.

·         TWISTING (KNEES/WAIST/NECK): Occasionally. Loading and unloading linen onto carts.

·         CLIMBING: Occasionally. Climbing to top shelves in linen rooms.

·         BALANCING: Occasionally.

·         LEG/FOOT USE: Occasionally.

·         REACHING (OVERHEAD/EXTENSION): Frequently. For irons, ironing boards and linen shelves.

·         HANDLING/GRASPING: Frequently. Handling trash, linen and cleaning supplies.

·         FINGERING/FEELING: Rarely.

·         PUSHING/PULLING: Frequently. Average weight: 50 lbs.; maximum weight: 150 lbs.

·         LIFTING/CARRYING: Frequently. Average weight: 20 lbs.; maximum weight: 50 lbs.

·         OTHER PHYSICAL DEMANDS: Rarely.

USE OF SENSES

·         TALKING IN PERSON: Frequently. With guests, public and other employees.

·         TALKING ON TELEPHONE: Frequently. With guests, public and other employees.

·         OTHER SPEECH REQUIREMENTS: Rarely.

·         HEARING IN PERSON: Frequently. With guests, public and other employees.

·         HEARING ON TELEPHONE: Frequently. With guests, public and other employees.

·         OTHER HEARING REQUIREMENTS: Occasionally. Must be able to hear pages.

·         NEAR VISION: Constantly. Corrected to 20/40.

·         FAR VISION: Constantly. Corrected to 20/40.

·         DEPTH PERCEPTION: Occasionally. Helpful when climbing stairs and reaching for things in high places.

·         COLOR VISION: Rarely. 

·         FULL FIELD VISION: Rarely.

·         SMELL: Frequently. Detect potential hazards and odors.

MENTAL REQUIREMENTS

·         INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS: Frequently. Professionally deal with difficult situations/people.

·         DEADLINES/SHIFT WORK/OVERTIME: Constantly. Meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes and cover shifts on short notice.

·         FLEXIBILITY: Frequently. Need to work a variety of hours. Varied tasks under varied conditions.

·         PACE: Frequently. Must change pace as business demands.

·         HIGHLY REPETITIVE WORK: Occasionally.

·         ATTENTION TO DETAIL: Occasionally. Cleaning duties.

·         OTHER PSYCHOLOGICAL DEMANDS: Rarely.

ENVIRONMENTAL SETTING

·         SAFETY REQUIREMENTS (I.E., CLOTHING, SAFETY EQUIPMENT REQUIRED, ACTIVITIES PERFORMED): Constantly. Adhere to safety standards and procedures.

·         EXPOSURES (FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Frequently. Exposed to heat, cold, noise, dust and cleaning chemicals.

OPERATION OF EQUIPMENT/TOOLS/VEHICLES: Constantly. Electric carts and vacuums.

JOB OVERVIEW

Reports to:  Renovations Manager

• Read, write, speak and understand English
• Ability to follow directions and work as part of a team.
• Ability to lift and carry up to 100 pounds.
• Valid driver’s license preferred, but not required.

At the Sea Mist Oceanfront Resort: We want our guests to relax and be themselves which means we need you to:

·         Be you by being natural, professional and personable in the way you are with people

·         Get ready by taking notice and using your knowledge so that you are prepared for anything

·         Show you care by being thoughtful in the way you welcome and connect with guests

·         Take action by showing initiative, taking ownership and going the extra mile

GUESTS SERVICE: Maintain guests’ satisfaction as the driving philosophy of the department. Personally, demonstrate a commitment to guest service by inquiring about service quality and responding promptly to guest needs. Promptly handle guest complaints. Fill in for staff when necessary to ensure guests satisfaction. Ensure you have been trained to meet the department and the resort standards. You are empowered to deliver amazing guest service.  You will be encouraged and rewarded for all your responsive guest assistance. We will be providing all our guests in all outlets with amazing levels of service to meet or exceed their expectations. You must be sure that consistency of service and standards are met.

FINANCIAL: Assist your immediate supervisor to manage the department within budget.  Assist all your managers to accurately forecast revenues/expenses. Assist the team to prepare annual departmental budget that accurately reflects the department’s operations plan. Assist your managers and supervisors in anticipating revenue/cost problems and reporting discrepancies to your immediate managers. Assist the team in ensuring the department staff is trained in control procedures as outlined by your managers. Follow controls for all purchasing, receiving, storage, preparation, etc. Keep waste to a minimum by planning actions and strategies that reduce damage, theft or other factors that cause costs to rise.

PEOPLE: Treat the team according to the resort’s values. Assist with the training of the resort team and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs.  Help to develop talent by acting as a mentor. Use ongoing safety plan to minimize workers’ compensation claims. Train staff to increase level of guest’s sales, service and safety skills on an ongoing basis.

QUALITY:  you will be trained to know the general operations of department and how all resort departments work together to achieve business objectives and to meet guests’ expectations. Know the commonly occurring challenges of the department and how to overcome them. You will be asked to know department operations standards for your department. You will be held accountable for consistently meeting these standards.

• Approach all encounters with guests, owners and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with our Sea Mist Oceanfront Resort standards, as required by scheduling which will varies according to the needs of the resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper name tag when working.
• Comply at all times with Sea Mist Oceanfront Resort standards and regulations to encourage safe and efficient resort operations.
• Follow all resort and departmental procedures and policies.
• Report emergencies and unusual situations immediately according to policy.
• Handle all assigned tasks in a timely fashion.
• Demonstrate an attitude of cooperation and helpfulness at all times.
• Clean and prepare renovation sites
• Load and unload materials and equipment.
• Dig trenches, compacting earth and backfilling holes
• Handle furniture and guestroom materials with care to avoid damage.
• Assist skilled tradespeople in their duties.
• Employees must, at all times, be friendly, courteous, and helpful to guests, employees and managers.
• Cut grass, trim shrubs, plant flowers and bushes in order to maintain an attractive property.
• Remove trash from all areas by hand or by emptying trash containers.
• Point out and assist with eliminating safety concerns.

• Use proper two way radio etiquette at all times when communicating with other employees.
• Perform any other duties as requested by management.

ESSENTIAL FUNCTIONS

·         Constantly. Adhere to all work order policies and procedures.

·         Constantly. Lift and carry heavy objects up to 100 pounds.

·         Constantly. Inform supervisor on job and project status.

·         Constantly. Load and unload furniture and materials.

·         Constantly. Maintain work areas clean and organized.

·         Constantly. Empty trashcans and pick up trash from outdoor areas.

·         Constantly. Report all unsafe conditions immediately.

·         Frequently. Complete other duties assigned by supervisor to include cross training.

·         Occasionally. Attend all mandatory meetings.

·         Occasionally. Assist in other departments (facilities, laundry, engineering, housekeeping, etc).

·         SITTING: Rarely. Chair with back.

·         STANDING/WALKING: Constantly. Stairs, tile, rubber mats covering tile, linoleum, concrete, padded carpet, marble, gravel, etc.

·         CROUCHING (BEND AT KNEES): Constantly. Lifting, completing tasks performed at low levels, loading and unloading materials.

·         KNEELING/CRAWLING: Occasionally.  Placing materials and furniture.

·         STOOPING (BEND AT WAIST): Constantly. Picking up materials for transport.

·         TWISTING (KNEES/WAIST/NECK): Moving and stacking inventory.

·         CLIMBING: Occasionally. Ladders, step stools, stairs.

·         BALANCING: Frequently. Climbing ladders, scaffolding, stairs, carrying materials.

·         LEG/FOOT USE: Constantly.  Lifting and carrying.

·         REACHING (OVERHEAD/EXTENSION): Frequently. Unloading/loading trucks

·         HANDLING/GRASPING: Frequently. Unloading/loading trucks

·         FINGERING/FEELING: Constantly. Placing materials.

·         PUSHING/PULLING: Frequently. Average weight: 100-200 lbs; Occasionally. Maximum weight: Materials weighing up to 250 lbs.

·         LIFTING/CARRYING: Frequently. Average weight: 50-100 lbs; Occasionally. Maximum weight: Furniture weighing up to 150 lbs.

·         OTHER PHYSICAL DEMANDS: Rarely.

·         TALKING IN PERSON: Constantly. Coordinating with other employees.

·         TALKING ON TELEPHONE: Rarely. Employees.

·         OTHER SPEECH REQUIREMENTS: Occasionally. 2-way radio and pager.

·         HEARING IN PERSON: Constantly. Supervisor and other employees.

·         HEARING ON TELEPHONE: Rarely. Employees.

·         OTHER HEARING REQUIREMENTS: Occasionally. 2-way radio and pager

·         NEAR VISION: Constantly. Corrected to 20/40.

·         FAR VISION: Constantly. Corrected to 20/40.

·         DEPTH PERCEPTION: Constantly. Working with stairs and moving items with team of other employees

·         COLOR VISION: Occasionally.  Determining differences among items.

·         FULL FIELD VISION: Constantly. Total performance of job.

·         SMELL:  Constantly.  Detect potential hazards and odors

·         INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS: Constantly. Professionally deal with difficult situations/people.

·         DEADLINES/SHIFT WORK/OVERTIME: Frequently. Meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes, cover shifts on short notice.

·         FLEXIBILITY: Frequently. Need to work a variety of days and hours, varied tasks under varied conditions.

·         PACE: Frequently. Must change pace as business demands.

·         HIGHLY REPETITIVE WORK: Frequently. Similar motions used to repair equipment.

·         ATTENTION TO DETAIL: Constantly. Technical aspects, safety.

·         OTHER PSYCHOLOGICAL DEMANDS: Rarely.

·         SAFETY REQUIREMENTS (I.E., CLOTHING, SAFETY EQUIPMENT REQUIRED, ACTIVITIES PERFORMED): Constantly. As required for specific job

·         EXPOSURES (FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Occasionally. Petroleum, oil, machinery noises and vibrations.

·         OPERATION OF EQUIPMENT/TOOLS/VEHICLES: Occasionally. Use power tools, electric motors, blowers, compressors, generators, power sweepers, vehicles, etc.

·         PUSHING/PULLING: Constantly. Racks, carts with product. Average weight: 100-200 lbs. Maximum weight: 250 lbs.

·         LIFTING/CARRYING: Occasionally. Product. Average weight: 50-100 lbs. Maximum weight: 150 lbs.

·         OTHER PHYSICAL DEMANDS: Rarely.

JOB OVERVIEW

Reports to:  Asst. Directors of Housekeeping and Director of Housekeeping

·         Ability to communicate effectively with the public and other employees.

·         Six months previous housekeeping experience required.

·         Housekeeping inspection or supervisory experience preferred.

·         Read, write and speak English fluently.

At the sea Mist Ocean Front Resort: We want our guests to relax and be themselves which means we need you to:

·         Be you by being natural, professional and personable in the way you are with people

·         Get ready by taking notice and using your knowledge so that you are prepared for anything

·         Show you care by being thoughtful in the way you welcome and connect with guests

·         Take action by showing initiative, taking ownership and going the extra mile

·         CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.

·         WORK HABITS: Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.

·         PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.

·         SAFETY AND SECURITY: Be alert to hazards and responsible in carrying out hotel’s safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.

·         INSPECTION: Meet hotel’s standards for number of rooms inspected daily; teach others to follow proper cleaning procedures and retrain, as needed, to ensure cleanliness standards are maintained; keep suite status reports current and report maintenance problems in a timely manner.

ESSENTIAL FUNCTIONS

 ·         Constantly. Communicate with alternate shift housekeepers of rooms to be cleaned and special requests.

·         Constantly. Inspects guestrooms and public areas to ensure that they meet standards of cleanliness.

·         Constantly.  Evaluate and retrain room attendants as needed.

·         Constantly. Maintain work area in a neat and organized manner.

·         Constantly. Report all unsafe conditions immediately.

·         Constantly. Report room status to Front Desk following standard method of reporting.

·         Frequently. Communicate needs or errors to Housekeeping staff.

·         Frequently. Follow through on guest complaints and requests regarding room services and ensure the appropriate follow-up with guests.

·         Frequently. Inspect guestrooms for maintenance repairs.

·         Occasionally. Attend all mandatory meetings.

OTHER JOB DUTIES

 ·         Frequently. Assist in training new employees.

·         Frequently. Check housekeeping carts and closets for proper supplies.

·         Frequently. Complete all other duties as assigned by housekeeping managers to include cross training.

·         Frequently. Follow-up on special needs or tasks in the department.

·         Frequently. Helps Housekeeping team members when needed.

·         Occasionally. Assist in setting up a VIP room.

PHYSICAL REQUIREMENTS 

·         SITTING: Occasionally. Sitting in a backed seat when doing paperwork; while driving electric cart with a backed seat.

·         STANDING/WALKING: Constantly. Standing and walking up to five miles per day on cement, asphalt, carpet and tile while inspecting rooms.

·         CROUCHING (BEND AT KNEES): Occasionally. Lifting objects and put supplies away.

·         KNEELING/CRAWLING: Rarely.  Checking under beds or furniture.

·         STOOPING (BEND AT WAIST): Frequently. Checking underneath beds or pick up items from the ground.

·         TWISTING (KNEES/WAIST/NECK): Rarely. Driving carts and answering phone.

·         CLIMBING: Rarely. Climb stairs; retrieving items from high places.

·         BALANCING: Rarely.

·         LEG/FOOT USE: Occasionally. When using foot pedals in the electric carts.

·         REACHING (OVERHEAD/EXTENSION): Occasionally. Check for dust in guestrooms and to retrieve items for guests or staff members.

·         HANDLING/GRASPING: Occasionally. Picking up and putting items in their appropriate places.

·         FINGERING/FEELING: Rarely.

·         PUSHING/PULLING: Frequently. Average weight: 50 lbs.; maximum weight: 150 lbs.

·         LIFTING/CARRYING: Frequently. Average weight: 10 lbs.; maximum weight: 40 lbs.

·         OTHER PHYSICAL DEMANDS: Rarely.

USE OF SENSES

 ·         TALKING IN PERSON: Frequently. With guests, public and other employees.

·         TALKING ON TELEPHONE: Frequently. With guests, public and other employees.

·         OTHER SPEECH REQUIREMENTS: Occasionally. 2-way radio.

·         HEARING IN PERSON: Frequently. With guests, public and other employees.

·         HEARING ON TELEPHONE: Frequently. With guests, public and other employees.

·         OTHER HEARING REQUIREMENTS: Occasionally. Must be able to hear pager or 2-way radio.

·         NEAR VISION: Constantly. Corrected to 20/40.

·         FAR VISION: Constantly. Corrected to 20/40.

·         DEPTH PERCEPTION: Occasionally. Helpful when climbing stairs.

·         COLOR VISION: Rarely. 

·         FULL FIELD VISION: Frequently. Corrected to 20/40.

·         SMELL: Frequently. Detect potential hazards and odors.

MENTAL REQUIREMENTS

 ·         INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS: Constantly. Professionally deal with difficult situations/people.

·         DEADLINES/SHIFT WORK/OVERTIME: Constantly. Meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes and cover shifts on short notice.

·         FLEXIBILITY: Frequently. Need to work a variety of hours. Varied tasks under varied conditions.

·         PACE: Frequently. Must change pace as business demands.

·         HIGHLY REPETITIVE WORK: Rarely. Paperwork.

·         ATTENTION TO DETAIL: Constantly. Must ensure guestroom cleanliness.

·         OTHER PSYCHOLOGICAL DEMANDS: Rarely.

ENVIRONMENTAL SETTING

 ·         SAFETY REQUIREMENTS (I.E., CLOTHING, SAFETY EQUIPMENT REQUIRED, ACTIVITIES PERFORMED): Constantly. Adhere to safety standards and procedures.

·         EXPOSURES (FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Constantly. Exposed to heat, cold, noise of vacuums, dust and cleaning chemicals.

·         OPERATION OF EQUIPMENT/TOOLS/VEHICLES: Occasionally. Electric carts and vacuums.

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff,  and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

• Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

• Runs and reviews critical information contained in room operations reports.

• Understands the functions of the Recreation. Laundry, Housekeeping, Front Desk and Concierge/Guest Services operations.

• Operates all department equipment as necessary and reporting malfunctions.

• Ensures employees have the proper supplies and uniforms.

• Understands night audit procedures and being able to comprehend and utilize reports as necessary.

• Understands and complies with loss prevention policies and procedures.

• Communicates performance expectations employees in accordance with job descriptions for each position.

• Handles employee questions and concerns.

• Effectively schedules employees to business demands and tracks employee time and attendance.

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

• Verifies accuracy of room rates to maximize revenue opportunities

• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

• Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

• Assists in the investigation of employee and guest accidents.

• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences 

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

• Assists in the review of comment cards and guest satisfaction results with employees.

JOB OVERVIEW

Reports to:  Chief Facilities Engineer and Asst. Chief Facilities Engineer

• Read, write, speak and understand English
• Working knowledge of electrical, mechanical, emergency, preventative maintenance systems and all related engineering disciplines.
• Must meet age requirements of jurisdiction.
• Ability to communicate with public and other employees.
• Valid driver’s license preferred.

 At the sea Mist Ocean Front Resort: We want our guests to relax and be themselves which means we need you to:

·         Be you by being natural, professional and personable in the way you are with people

·         Get ready by taking notice and using your knowledge so that you are prepared for anything

·         Show you care by being thoughtful in the way you welcome and connect with guests

·         Take action by showing initiative, taking ownership and going the extra mile

GUESTS SERVICE: Maintain guests’ satisfaction as the driving philosophy of the department. Personally, demonstrate a commitment to guest service by inquiring about service quality and responding promptly to guest needs. Promptly handle guest complaints. Fill in for staff when necessary to ensure guests satisfaction. Ensure you have been trained to meet the department and the resort standards. You are empowered to deliver amazing guest service.  You will be encouraged and rewarded for all your responsive guest assistance. We will be providing all our guests in all outlets with amazing levels of service to meet or exceed their expectations. You must be sure that consistency of service and standards are met.

FINANCIAL: Assist your immediate supervisors to manage the department within budget.  Assist all your managers to accurately forecast revenues/expenses. Assist the team to prepare annual departmental budget that accurately reflects the department’s operations plan. Assist your managers and supervisors in anticipating revenue/cost problems and reporting discrepancies to your immediate managers. Assist the team in ensuring the department staff is trained in control procedures as outlined by your managers. Follow controls for all purchasing, receiving, storage, preparation, etc. Keep waste to a minimum by planning actions and strategies that reduce damage, theft or other factors that cause costs to rise.

PEOPLE: Treat the team according to the resort’s values. Assist with the training of the resort team and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs.  Help to develop talent by acting as a mentor. Use ongoing safety plan to minimize workers’ compensation claims. Train staff to increase level of guest’s sales, service and safety skills on an ongoing basis.

QUALITY:  you will be trained to know the general operations of department and how all resort departments work together to achieve business objectives and to meet guests’ expectations. Know the commonly occurring challenges of the department and how to overcome them. You will be asked to know department operations standards for your department.You will be held accountable for consistently meeting these standards. You will be assisting in managing the preventive maintenance program for all equipment.  You need to meet all of our safety and sanitation standards such as Emergency Plan, CPR/Heimlich/AED, Lockout/Tagout training for all employees, proper storage of equipment, and storing chemicals away from other products.

 Assist in managing our resort: you will be asked to assist all our managers and specifically the engineering managers in preparing the department budget and maximizing department resources to contribute to the successful achievement of the budget.  You will be asked to assist in identifying major revenue and expense opportunities and possible problems. You need to be sure we keeping our repair costs down by maintaining equipment.

• Approach all encounters with guests, owners and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with our Sea Mist Oceanfront Resort standards, as required by scheduling which will varies according to the needs of the resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with Sea Mist Oceanfront Resort standards and regulations to encourage safe and efficient resort operations.
• Follow all resort and departmental procedures and policies.
• Report emergencies and unusual situations immediately according to policy.
• Handle guest room maintenance requests in a timely fashion.
• Demonstrate an attitude of cooperation and helpfulness at all times.
• Assist with the operation, maintenance and repair of equipment.
• Employees must, at all times, be friendly, courteous, and helpful to guests, employees and managers.
• Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, etc.
• Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.
• Point out and assist with eliminating safety concerns.
• Assist in maintenance of health code requirements for pool and spa.
• Complete assigned maintenance work order forms daily.
• Use proper two way radio etiquette at all times when communicating with other employees.
• Assist with grounds and landscaping tasks.
• Perform any other duties as requested by management.

ESSENTIAL FUNCTIONS

 ·         Constantly. Adhere to all work order policies and procedures.

·         Constantly. Communicate parts and materials needs to supervisor in a timely manner.

·         Constantly. Inform supervisor on job and project status.

·         Constantly. Keep adequate parts, materials and supplies on supply cart.

·         Constantly. Maintain and repair all equipment in laundry, kitchen, guestrooms, convention areas and public space. Repair refrigeration, plumbing and electrical fixtures in guestrooms, kitchen or laundry to manufacturer’s specifications.

·         Constantly. Maintain work areas clean and organized.

·         Constantly. Monitor life safety systems and respond to alerts as necessary.

·         Constantly. Maintain and repair carpet, wall covering, furniture, painted surfaces, change burned out light bulbs and other cosmetic repairs in guest rooms, tower, convention area, public areas and as assigned, preventive maintenance.

·         Constantly. Report all unsafe conditions immediately.

·         Frequently. Clean and treat all food and beverage floor drains with enzymes weekly.

·         Frequently. Complete other duties assigned by supervisor to include cross training.

·         Frequently. Maintain chemical levels in automatic mechanical systems.

·         Frequently. Maintain electrical carts.

·         Frequently. Repair irrigation or sprinkler systems.

·         Occasionally. Attend all mandatory meetings.

·         Occasionally. Fill key list orders.

·         Occasionally. Make nametags and signs.

·         Rarely. Remove and install water heaters.

·         SITTING: Occasionally. Chair with back.

·         STANDING/WALKING: Constantly. Stairs, tile, rubber mats covering tile, linoleum, concrete, padded carpet, marble, gravel, etc.

·         CROUCHING (BEND AT KNEES): Frequently. Lifting, completing tasks performed at low levels, putting supplies and materials away, stocking supply carts.

·         KNEELING/CRAWLING: Frequently. Plumbing repairs, carpet repairs, etc.

·         STOOPING (BEND AT WAIST): Frequently. Repairing cosmetic needs on furniture and other equipment as needed, lifting light objects, putting supplies and equipment away.

·         TWISTING (KNEES/WAIST/NECK): Frequently. Perform cosmetic, electrical, plumbing and other repairs.

·         CLIMBING: Frequently. Ladders, step stools, stairs.

·         BALANCING: Frequently. Climbing ladders, scaffolding, stairs, carrying tools and equipment.

·         LEG/FOOT USE: Rarely.

·         REACHING (OVERHEAD/EXTENSION): Frequently. Performing repairs, retrieving supplies and materials, updating shop board.

·         HANDLING/GRASPING: Frequently. Hand tools, power tools, materials, turning nozzles, turning faucets, etc.

·         FINGERING/FEELING: Occasionally. Performing repairs.

·         PUSHING/PULLING: Frequently. Average weight: 5 - 100 lbs; Occasionally. Maximum weight: Equipment weighing up to 150 lbs.

·         LIFTING/CARRYING: Frequently. Average weight: 5 - 50 lbs; Occasionally. Maximum weight: Equipment weighing up to 100 lbs.

·         OTHER PHYSICAL DEMANDS: Rarely.

·         TALKING IN PERSON: Constantly. Public, guests and employees.

·         TALKING ON TELEPHONE: Occasionally. Public, guests and employees.

·         OTHER SPEECH REQUIREMENTS: Occasionally. 2-way radio and pager.

·         HEARING IN PERSON: Constantly. Public, guests and employees.

·         HEARING ON TELEPHONE: Occasionally. Public, guests and employees.

·         OTHER HEARING REQUIREMENTS: Occasionally. 2-way radio and pager

·         NEAR VISION: Constantly. Corrected to 20/40 for repairs.

·         FAR VISION: Constantly. Corrected to 20/40.

·         DEPTH PERCEPTION: Constantly. Working with electricity, plumbing.

·         COLOR VISION: Constantly. Electrical and pipe markings.

·         FULL FIELD VISION: Constantly. Total performance of job.

·         SMELL:  Constantly.  Detect potential hazards and odors

·         INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS: Constantly. Professionally deal with difficult situations/people.

·         DEADLINES/SHIFT WORK/OVERTIME: Frequently. Meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes, cover shifts on short notice.

·         FLEXIBILITY: Frequently. Need to work a variety of hours, varied tasks under varied conditions.

·         PACE: Frequently. Must change pace as business demands.

·         HIGHLY REPETITIVE WORK: Frequently. Similar motions used to repair equipment.

·         ATTENTION TO DETAIL: Constantly. Technical aspects, safety.

·         OTHER PSYCHOLOGICAL DEMANDS: Rarely.

 ·         SAFETY REQUIREMENTS (I.E., CLOTHING, SAFETY EQUIPMENT REQUIRED, ACTIVITIES PERFORMED): Constantly. Safety guards, short sleeve shirts, steel toed boots/footwear, safety goggles, earplugs, gloves, inhalation devise, aprons, using proper lifting techniques. Maintain security of work area and equipment while maintaining level of safety required by Davidson Hotel Company and OSHA.

·         EXPOSURES (FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Frequently. Coil cleaners, liquid chlorine, alkyds, refrigeration gasses, petroleum, chillers, pumps, etc., and machinery noises and vibrations.

·         OPERATION OF EQUIPMENT/TOOLS/VEHICLES: Constantly. Use power tools, electric motors, blowers, compressors, generators, power sweepers, vehicles, etc.

·         PUSHING/PULLING: Occasionally. Racks, carts with product. Average weight: 50 lbs. Maximum weight: 200 lbs.

·         LIFTING/CARRYING: Occasionally. Product. Average weight: 25 lbs. Maximum weight: 50 lbs.

·         OTHER PHYSICAL DEMANDS: Rarely.

JOB OVERVIEW

Reports to:  Facilities Manager

At the Sea Mist Oceanfront Resort: We want our guests to relax and be themselves which means we need you to:

·         Be you by being natural, professional and personable in the way you are with people

·         Get ready by taking notice and using your knowledge so that you are prepared for anything

·         Show you care by being thoughtful in the way you welcome and connect with guests

·         Take action by showing initiative, taking ownership and going the extra mile

GUESTS SERVICE: Maintain guests’ satisfaction as the driving philosophy of the department. Personally, demonstrate a commitment to guest service by inquiring about service quality and responding promptly to guest needs. Promptly handle guest complaints. Fill in for staff when necessary to ensure guests satisfaction. Ensure you have been trained to meet the department and the resort standards. You are empowered to deliver amazing guest service.  You will be encouraged and rewarded for all your responsive guest assistance. We will be providing all our guests in all outlets with amazing levels of service to meet or exceed their expectations. You must be sure that consistency of service and standards are met.

FINANCIAL: Assist your immediate supervisor to manage the department within budget.  Assist all your managers to accurately forecast revenues/expenses. Assist the team to prepare annual departmental budget that accurately reflects the department’s operations plan. Assist your managers and supervisors in anticipating revenue/cost problems and reporting discrepancies to your immediate managers. Assist the team in ensuring the department staff is trained in control procedures as outlined by your managers. Follow controls for all purchasing, receiving, storage, preparation, etc. Keep waste to a minimum by planning actions and strategies that reduce damage, theft or other factors that cause costs to rise.

PEOPLE: Treat the team according to the resort’s values. Assist with the training of the resort team and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs.  Help to develop talent by acting as a mentor. Use ongoing safety plan to minimize workers’ compensation claims. Train staff to increase level of guest’s sales, service and safety skills on an ongoing basis.

QUALITY:  you will be trained to know the general operations of department and how all resort departments work together to achieve business objectives and to meet guests’ expectations. Know the commonly occurring challenges of the department and how to overcome them. You will be asked to know department operations standards for your department. You will be held accountable for consistently meeting these standards. You will be assisting in managing the preventive maintenance program for all equipment.  You need to meet all of our safety and sanitation standards such as Emergency Plan, CPR/Heimlich/AED, Lockout/Tagout training for all employees, proper storage of equipment, and storing chemicals away from other products.

Assist in managing our resort: you will be asked to assist all our managers and specifically the Facilities Manager in preparing the department budget and maximizing department resources to contribute to the successful achievement of the budget.  You will be asked to assist in identifying major revenue and expense opportunities and possible problems. You need to be sure we are keeping our repair costs down by maintaining equipment.

• Approach all encounters with guests, owners and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with our Sea Mist Oceanfront Resort standards, as required by scheduling which will varies according to the needs of the resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with Sea Mist Oceanfront Resort standards and regulations to encourage safe and efficient resort operations.
• Follow all resort and departmental procedures and policies.
• Report emergencies and unusual situations immediately according to policy.
• Handle all assigned tasks in a timely fashion.
• Demonstrate an attitude of cooperation and helpfulness at all times.
• Assist with the operation, maintenance and repair of equipment.
• Employees must, at all times, be friendly, courteous, and helpful to guests, employees and managers.
• Cut grass, trim shrubs, plant flowers and bushes in order to maintain an attractive property.
• Remove trash from all areas by hand or by emptying trash containers.
• Point out and assist with eliminating safety concerns.
• Assist in maintenance of health code requirements for pool and spa.

• Complete assigned maintenance work order forms daily.
• Use proper two way radio etiquette at all times when communicating with other employees.
• Assist with grounds and landscaping tasks.
• Perform any other duties as requested by management.

ESSENTIAL FUNCTIONS

·         Constantly. Adhere to all work order policies and procedures.

·         Constantly. Communicate parts and materials needs to supervisor in a timely manner.

·         Constantly. Inform supervisor on job and project status.

·         Constantly. Keep adequate parts, materials and supplies on supply cart.

·         Constantly. Maintain landscaping standards by cutting grass, removing weeds, laying down mulch, planting flowers, trimming trees and other landscaping tasks as assigned.

·         Constantly. Maintain work areas clean and organized.

·         Constantly. Monitor life safety systems and respond to alerts as necessary.

·         Constantly. Empty trashcans and pick up trash from outdoor areas.

·         Constantly. Report all unsafe conditions immediately.

·         Frequently. Complete other duties assigned by supervisor to include cross training.

·         Frequently. Maintain chemical levels in automatic mechanical systems.

·         Frequently. Repair irrigation or sprinkler systems.

·         Occasionally. Attend all mandatory meetings.

·         Occasionally. Assist in the cleaning of pools, pool decks and spas.

·         Occasionally. Clean lobby or public spaces as needed.

·         SITTING: Occasionally. Chair with back.

·         STANDING/WALKING: Constantly. Stairs, tile, rubber mats covering tile, linoleum, concrete, padded carpet, marble, gravel, etc.

·         CROUCHING (BEND AT KNEES): Frequently. Lifting, completing tasks performed at low levels, putting supplies and materials away, stocking supply carts.

·         KNEELING/CRAWLING: Frequently. Planting plants, picking up trash

·         STOOPING (BEND AT WAIST): Frequently. Picking up trash or yard debris

·         TWISTING (KNEES/WAIST/NECK): Trimming trees or bushes

·         CLIMBING: Frequently. Ladders, step stools, stairs.

·         BALANCING: Frequently. Climbing ladders, scaffolding, stairs, carrying tools and equipment.

·         LEG/FOOT USE: Rarely.

·         REACHING (OVERHEAD/EXTENSION): Frequently. Trimming trees

·         HANDLING/GRASPING: Frequently. Landscaping or pool equipment

·         FINGERING/FEELING: Occasionally. Performing repairs.

·         PUSHING/PULLING: Frequently. Average weight: 5 - 100 lbs; Occasionally. Maximum weight: Equipment weighing up to 150 lbs.

·         LIFTING/CARRYING: Frequently. Average weight: 5 - 50 lbs; Occasionally. Maximum weight: Equipment weighing up to 100 lbs.

·         OTHER PHYSICAL DEMANDS: Rarely.

·         TALKING IN PERSON: Constantly. Public, guests and employees.

·         TALKING ON TELEPHONE: Occasionally. Public, guests and employees.

·         OTHER SPEECH REQUIREMENTS: Occasionally. 2-way radio and pager.

·         HEARING IN PERSON: Constantly. Public, guests and employees.

·         HEARING ON TELEPHONE: Occasionally. Public, guests and employees.

·         OTHER HEARING REQUIREMENTS: Occasionally. 2-way radio and pager

·         NEAR VISION: Constantly. Corrected to 20/40 for repairs.

·         FAR VISION: Constantly. Corrected to 20/40.

·         DEPTH PERCEPTION: Constantly. Working with electricity, plumbing.

·         COLOR VISION: Constantly. Electrical and pipe markings.

·         FULL FIELD VISION: Constantly. Total performance of job.

·         SMELL:  Constantly.  Detect potential hazards and odors

·         INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS: Constantly. Professionally deal with difficult situations/people.

·         DEADLINES/SHIFT WORK/OVERTIME: Frequently. Meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes, cover shifts on short notice.

·         FLEXIBILITY: Frequently. Need to work a variety of hours, varied tasks under varied conditions.

·         PACE: Frequently. Must change pace as business demands.

·         HIGHLY REPETITIVE WORK: Frequently. Similar motions used to repair equipment.

·         ATTENTION TO DETAIL: Constantly. Technical aspects, safety.

·         OTHER PSYCHOLOGICAL DEMANDS: Rarely.

·         SAFETY REQUIREMENTS (I.E., CLOTHING, SAFETY EQUIPMENT REQUIRED, ACTIVITIES PERFORMED): Constantly. Safety goggles, earplugs, closed toed shoes.

·         EXPOSURES (FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Frequently. Petroleum, oil, fertilizers, etc., and machinery noises and vibrations.

·         OPERATION OF EQUIPMENT/TOOLS/VEHICLES: Constantly. Use power tools, electric motors, blowers, compressors, generators, power sweepers, vehicles, etc.

·         PUSHING/PULLING: Occasionally. Racks, carts with product. Average weight: 50 lbs. Maximum weight: 200 lbs.

·         LIFTING/CARRYING: Occasionally. Product. Average weight: 25 lbs. Maximum weight: 50 lbs.

·         OTHER PHYSICAL DEMANDS: Rarely.

JOB SUMMARY

Reports To:  Engineering Managers

The Maintenance Technician is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned.  He/she is also responsible for participating in the preventative maintenance program, handling guest requests and other work orders as assigned.  He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc. Length of service and experience will be the main factors in differentiating between Maintenance Tech I, II and III.

QUALIFICATIONS

• Read, write, speak and understand English
• Working knowledge of electrical, mechanical, emergency, preventative maintenance systems and all related engineering disciplines.
• Must meet age requirements of jurisdiction.
• Ability to communicate with public and other employees.
• Valid driver’s license preferred.

At the sea Mist Oceanfront Resort: We want our guests to relax and be themselves which means we need you to:

·         Be you by being natural, professional and personable in the way you are with people

·         Get ready by taking notice and using your knowledge so that you are prepared for anything

·         Show you care by being thoughtful in the way you welcome and connect with guests

·         Take action by showing initiative, taking ownership and going the extra mile

GUESTS SERVICE: Maintain guests’ satisfaction as the driving philosophy of the department. Personally, demonstrate a commitment to guest service by inquiring about service quality and responding promptly to guest needs. Promptly handle guest complaints. Fill in for staff when necessary to ensure guests satisfaction. Ensure you have been trained to meet the department and the resort standards. You are empowered to deliver amazing guest service.  You will be encouraged and rewarded for all your responsive guest assistance. We will be providing all our guests in all outlets with amazing levels of service to meet or exceed their expectations. You must be sure that consistency of service and standards are met.

FINANCIAL: Assist your immediate supervisors to manage the department within budget.  Assist all your managers to accurately forecast revenues/expenses. Assist the team to prepare annual departmental budget that accurately reflects the department’s operations plan. Assist your managers and supervisors in anticipating revenue/cost problems and reporting discrepancies to your immediate managers. Assist the team in ensuring the department staff is trained in control procedures as outlined by your managers. Follow controls for all purchasing, receiving, storage, preparation, etc. Keep waste to a minimum by planning actions and strategies that reduce damage, theft or other factors that cause costs to rise.

PEOPLE: Treat the team according to the resort’s values. Assist with the training of the resort team and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs.  Help to develop talent by acting as a mentor. Use ongoing safety plan to minimize workers’ compensation claims. Train staff to increase level of guest’s sales, service and safety skills on an ongoing basis.

QUALITY:  you will be trained to know the general operations of department and how all resort departments work together to achieve business objectives and to meet guests’ expectations. Know the commonly occurring challenges of the department and how to overcome them. You will be asked to know department operations standards for your department.

You will be held accountable for consistently meeting these standards. You will be assisting in managing the preventive maintenance program for all equipment.  You need to meet all of our safety and sanitation standards such as Emergency Plan, CPR/Heimlich/AED, Lockout/Tagout training for all employees, proper storage of equipment, and storing chemicals away from other products.

Assist in managing our resort: you will be asked to assist all our managers and specifically the engineering managers in preparing the department budget and maximizing department resources to contribute to the successful achievement of the budget.  You will be asked to assist in identifying major revenue and expense opportunities and possible problems. You need to be sure we keep our repair costs down by maintaining equipment.

• Approach all encounters with guests, owners and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with our Sea Mist Oceanfront Resort standards, as required by scheduling which will varies according to the needs of the resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with Sea Mist Oceanfront Resort standards and regulations to encourage safe and efficient resort operations.
• Follow all resort and departmental procedures and policies.
• Report emergencies and unusual situations immediately according to policy.
• Handle guest room maintenance requests in a timely fashion.
• Demonstrate an attitude of cooperation and helpfulness at all times.
• Assist with the operation, maintenance and repair of equipment.
• Employees must, at all times, be friendly, courteous, and helpful to guests, employees and managers.
• Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, etc.
• Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.
• Point out and assist with eliminating safety concerns.
• Assist in maintenance of health code requirements for pool and spa.

• Complete assigned maintenance work order forms daily.
• Use proper two-way radio etiquette at all times when communicating with other employees.
• Assist with grounds and landscaping tasks.
• Perform any other duties as requested by management.

ESSENTIAL FUNCTIONS

·         Constantly. Adhere to all work order policies and procedures.

·         Constantly. Communicate parts and materials needs to supervisor in a timely manner.

·         Constantly. Inform supervisor on job and project status.

·         Constantly. Keep adequate parts, materials and supplies on supply cart.

·         Constantly. Maintain and repair all equipment in laundry, kitchen, guestrooms, convention areas and public space. Repair refrigeration, plumbing and electrical fixtures in guestrooms, kitchen or laundry to manufacturer’s specifications.

·         Constantly. Maintain work areas clean and organized.

·         Constantly. Monitor life safety systems and respond to alerts as necessary.

·         Constantly. Maintain and repair carpet, wall covering, furniture, painted surfaces, change burned out light bulbs and other cosmetic repairs in guest rooms, tower, convention area, public areas and as assigned, preventive maintenance.

·         Constantly. Report all unsafe conditions immediately.

·         Frequently. Clean and treat all food and beverage floor drains with enzymes weekly.

·         Frequently. Complete other duties assigned by supervisor to include cross training.

·         Frequently. Maintain chemical levels in automatic mechanical systems.

·         Frequently. Maintain electrical carts.

·         Frequently. Repair irrigation or sprinkler systems.

·         Occasionally. Attend all mandatory meetings.

·         Occasionally. Fill key list orders.

·         Occasionally. Make nametags and signs.

·         Rarely. Remove and install water heaters.

·         STANDING/WALKING: Constantly. Stairs, tile, rubber mats covering tile, linoleum, concrete, padded carpet, marble, gravel, etc.

·         CROUCHING (BEND AT KNEES): Frequently. Lifting, completing tasks performed at low levels, putting supplies and materials away, stocking supply carts.

·         KNEELING/CRAWLING: Frequently. Plumbing repairs, carpet repairs, etc.

·         STOOPING (BEND AT WAIST): Frequently. Repairing cosmetic needs on furniture and other equipment as needed, lifting light objects, putting supplies and equipment away.

·         TWISTING (KNEES/WAIST/NECK): Frequently. Perform cosmetic, electrical, plumbing and other repairs.

·         CLIMBING: Frequently. Ladders, step stools, stairs.

·         BALANCING: Frequently. Climbing ladders, scaffolding, stairs, carrying tools and equipment.

·         LEG/FOOT USE: Rarely.

·         REACHING (OVERHEAD/EXTENSION): Frequently. Performing repairs, retrieving supplies and materials, updating shop board.

·         HANDLING/GRASPING: Frequently. Hand tools, power tools, materials, turning nozzles, turning faucets, etc.

·         FINGERING/FEELING: Occasionally. Performing repairs.

·         PUSHING/PULLING: Frequently. Average weight: 5 - 100 lbs; Occasionally. Maximum weight: Equipment weighing up to 150 lbs.

·         LIFTING/CARRYING: Frequently. Average weight: 5 - 50 lbs; Occasionally. Maximum weight: Equipment weighing up to 100 lbs.

·         OTHER PHYSICAL DEMANDS: Rarely.

·         TALKING IN PERSON: Constantly. Public, guests and employees.

·         TALKING ON TELEPHONE: Occasionally. Public, guests and employees.

·         OTHER SPEECH REQUIREMENTS: Occasionally. 2-way radio and pager.

·         HEARING IN PERSON: Constantly. Public, guests and employees.

·         HEARING ON TELEPHONE: Occasionally. Public, guests and employees.

·         OTHER HEARING REQUIREMENTS: Occasionally. 2-way radio and pager

·         NEAR VISION: Constantly. Corrected to 20/40 for repairs.

·         FAR VISION: Constantly. Corrected to 20/40.

·         DEPTH PERCEPTION: Constantly. Working with electricity, plumbing.

·         COLOR VISION: Constantly. Electrical and pipe markings.

·         FULL FIELD VISION: Constantly. Total performance of job.

·         SMELL: Constantly. Detect potential hazards and odors.

·         INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS: Constantly. Professionally deal with difficult situations/people.

·         DEADLINES/SHIFT WORK/OVERTIME: Frequently. Meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes, cover shifts on short notice.

·         FLEXIBILITY: Frequently. Need to work a variety of hours, varied tasks under varied conditions.

·         PACE: Frequently. Must change pace as business demands.

·         HIGHLY REPETITIVE WORK: Frequently. Similar motions used to repair equipment.

·         ATTENTION TO DETAIL: Constantly. Technical aspects, safety.

·         OTHER PSYCHOLOGICAL DEMANDS: Rarely.

 Â·         SAFETY REQUIREMENTS (I.E., CLOTHING, SAFETY EQUIPMENT REQUIRED, ACTIVITIES PERFORMED): Constantly. Safety guards, short sleeve shirts, steel toed boots/footwear, safety goggles, earplugs, gloves, inhalation devise, aprons, using proper lifting techniques. Maintain security of work area and equipment while maintaining level of safety required by Davidson Hotel Company and OSHA.

·         EXPOSURES (FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Frequently. Coil cleaners, liquid chlorine, alkyds, refrigeration gasses, petroleum, chillers, pumps, etc., and machinery noises and vibrations.

·         OPERATION OF EQUIPMENT/TOOLS/VEHICLES: Constantly. Use power tools, electric motors, blowers, compressors, generators, power sweepers, vehicles, etc.

·         PUSHING/PULLING: Occasionally. Racks, carts with product. Average weight: 50 lbs. Maximum weight: 200 lbs.

·         LIFTING/CARRYING: Occasionally. Product. Average weight: 25 lbs. Maximum weight: 50 lbs.

·         OTHER PHYSICAL DEMANDS: Rarely.

What you will be doing:

• Greet and welcome guests upon arrival. Register guests in Reservations/PMS and follow proper check-in procedures.
• Thank guests with genuine appreciation and be aware of guests' needs; assist in providing a pleasant experience.
• Maintain proper operations of the phone and ensure that all performance standards are being met
• Responds quickly to guest requests in a friendly manner. Follows up with guest to ensure satisfaction.
• Display "single acts of kindness" that go above and beyond for our guests to help achieve positive guest scores and ratings.
• Maintain an understanding of services, facility information, and rates and packages.
• Follow all department credit /refund policies, including brand guarantee if applicable.
• Responsible for the collection of monies for services rendered during a guest stay including posting and balancing charges and settlements for rooms and other outlets if applicable.
• Must maintain proper files, and resetting systems for the next day's operations.
• Reconcile and complete all daily front desk work.
• Ensure credit card system reconciles to daily transaction lists.
• Properly close all PMS and Point of Sale systems daily, generate and maintain appropriate audit reports and reset all systems to the following day.
• Develop and maintain positive working relationships with others and support team to reach goals.
• Inform General Manager or Front Office Manager of any problems that need immediate attention and/or action to allow proper function of shift.

Requirements

• High School Degree or Equivalent.
• Minimum of 1 year experience in a front office or related role
• Ability to work on PMS software.
• Must possess a thorough knowledge of the hospitality industry and have sound administrative skills.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.

Job Type: Full-time

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

JOB OVERVIEW

Reports to:  Renovations Manager

• Read, write, speak and understand English
• Ability to follow directions and work as part of a team.
• Ability to lift and carry up to 100 pounds.
• Valid driver’s license preferred, but not required.

At the Sea Mist Oceanfront Resort: We want our guests to relax and be themselves which means we need you to:

·         Be you by being natural, professional and personable in the way you are with people

·         Get ready by taking notice and using your knowledge so that you are prepared for anything

·         Show you care by being thoughtful in the way you welcome and connect with guests

·         Take action by showing initiative, taking ownership and going the extra mile

GUESTS SERVICE: Maintain guests’ satisfaction as the driving philosophy of the department. Personally, demonstrate a commitment to guest service by inquiring about service quality and responding promptly to guest needs. Promptly handle guest complaints. Fill in for staff when necessary to ensure guests satisfaction. Ensure you have been trained to meet the department and the resort standards. You are empowered to deliver amazing guest service.  You will be encouraged and rewarded for all your responsive guest assistance. We will be providing all our guests in all outlets with amazing levels of service to meet or exceed their expectations. You must be sure that consistency of service and standards are met.

FINANCIAL: Assist your immediate supervisor to manage the department within budget.  Assist all your managers to accurately forecast revenues/expenses. Assist the team to prepare annual departmental budget that accurately reflects the department’s operations plan. Assist your managers and supervisors in anticipating revenue/cost problems and reporting discrepancies to your immediate managers. Assist the team in ensuring the department staff is trained in control procedures as outlined by your managers. Follow controls for all purchasing, receiving, storage, preparation, etc. Keep waste to a minimum by planning actions and strategies that reduce damage, theft or other factors that cause costs to rise.

PEOPLE: Treat the team according to the resort’s values. Assist with the training of the resort team and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs.  Help to develop talent by acting as a mentor. Use ongoing safety plan to minimize workers’ compensation claims. Train staff to increase level of guest’s sales, service and safety skills on an ongoing basis.

QUALITY:  you will be trained to know the general operations of department and how all resort departments work together to achieve business objectives and to meet guests’ expectations. Know the commonly occurring challenges of the department and how to overcome them. You will be asked to know department operations standards for your department. You will be held accountable for consistently meeting these standards.

• Approach all encounters with guests, owners and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with our Sea Mist Oceanfront Resort standards, as required by scheduling which will varies according to the needs of the resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper name tag when working.
• Comply at all times with Sea Mist Oceanfront Resort standards and regulations to encourage safe and efficient resort operations.
• Follow all resort and departmental procedures and policies.
• Report emergencies and unusual situations immediately according to policy.
• Handle all assigned tasks in a timely fashion.
• Demonstrate an attitude of cooperation and helpfulness at all times.
• Clean and prepare renovation sites
• Load and unload materials and equipment.
• Dig trenches, compacting earth and backfilling holes
• Handle furniture and guestroom materials with care to avoid damage.
• Assist skilled tradespeople in their duties.
• Employees must, at all times, be friendly, courteous, and helpful to guests, employees and managers.
• Cut grass, trim shrubs, plant flowers and bushes in order to maintain an attractive property.
• Remove trash from all areas by hand or by emptying trash containers.
• Point out and assist with eliminating safety concerns.

• Use proper two way radio etiquette at all times when communicating with other employees.
• Perform any other duties as requested by management.

ESSENTIAL FUNCTIONS

·         Constantly. Adhere to all work order policies and procedures.

·         Constantly. Lift and carry heavy objects up to 100 pounds.

·         Constantly. Inform supervisor on job and project status.

·         Constantly. Load and unload furniture and materials.

·         Constantly. Maintain work areas clean and organized.

·         Constantly. Empty trashcans and pick up trash from outdoor areas.

·         Constantly. Report all unsafe conditions immediately.

·         Frequently. Complete other duties assigned by supervisor to include cross training.

·         Occasionally. Attend all mandatory meetings.

·         Occasionally. Assist in other departments (facilities, laundry, engineering, housekeeping, etc).

·         SITTING: Rarely. Chair with back.

·         STANDING/WALKING: Constantly. Stairs, tile, rubber mats covering tile, linoleum, concrete, padded carpet, marble, gravel, etc.

·         CROUCHING (BEND AT KNEES): Constantly. Lifting, completing tasks performed at low levels, loading and unloading materials.

·         KNEELING/CRAWLING: Occasionally.  Placing materials and furniture.

·         STOOPING (BEND AT WAIST): Constantly. Picking up materials for transport.

·         TWISTING (KNEES/WAIST/NECK): Moving and stacking inventory.

·         CLIMBING: Occasionally. Ladders, step stools, stairs.

·         BALANCING: Frequently. Climbing ladders, scaffolding, stairs, carrying materials.

·         LEG/FOOT USE: Constantly.  Lifting and carrying.

·         REACHING (OVERHEAD/EXTENSION): Frequently. Unloading/loading trucks

·         HANDLING/GRASPING: Frequently. Unloading/loading trucks

·         FINGERING/FEELING: Constantly. Placing materials.

·         PUSHING/PULLING: Frequently. Average weight: 100-200 lbs; Occasionally. Maximum weight: Materials weighing up to 250 lbs.

·         LIFTING/CARRYING: Frequently. Average weight: 50-100 lbs; Occasionally. Maximum weight: Furniture weighing up to 150 lbs.

·         OTHER PHYSICAL DEMANDS: Rarely.

·         TALKING IN PERSON: Constantly. Coordinating with other employees.

·         TALKING ON TELEPHONE: Rarely. Employees.

·         OTHER SPEECH REQUIREMENTS: Occasionally. 2-way radio and pager.

·         HEARING IN PERSON: Constantly. Supervisor and other employees.

·         HEARING ON TELEPHONE: Rarely. Employees.

·         OTHER HEARING REQUIREMENTS: Occasionally. 2-way radio and pager

·         NEAR VISION: Constantly. Corrected to 20/40.

·         FAR VISION: Constantly. Corrected to 20/40.

·         DEPTH PERCEPTION: Constantly. Working with stairs and moving items with team of other employees

·         COLOR VISION: Occasionally.  Determining differences among items.

·         FULL FIELD VISION: Constantly. Total performance of job.

·         SMELL:  Constantly.  Detect potential hazards and odors

·         INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS: Constantly. Professionally deal with difficult situations/people.

·         DEADLINES/SHIFT WORK/OVERTIME: Frequently. Meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes, cover shifts on short notice.

·         FLEXIBILITY: Frequently. Need to work a variety of days and hours, varied tasks under varied conditions.

·         PACE: Frequently. Must change pace as business demands.

·         HIGHLY REPETITIVE WORK: Frequently. Similar motions used to repair equipment.

·         ATTENTION TO DETAIL: Constantly. Technical aspects, safety.

·         OTHER PSYCHOLOGICAL DEMANDS: Rarely.

·         SAFETY REQUIREMENTS (I.E., CLOTHING, SAFETY EQUIPMENT REQUIRED, ACTIVITIES PERFORMED): Constantly. As required for specific job

·         EXPOSURES (FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Occasionally. Petroleum, oil, machinery noises and vibrations.

·         OPERATION OF EQUIPMENT/TOOLS/VEHICLES: Occasionally. Use power tools, electric motors, blowers, compressors, generators, power sweepers, vehicles, etc.

·         PUSHING/PULLING: Constantly. Racks, carts with product. Average weight: 100-200 lbs. Maximum weight: 250 lbs.

·         LIFTING/CARRYING: Occasionally. Product. Average weight: 50-100 lbs. Maximum weight: 150 lbs.

·         OTHER PHYSICAL DEMANDS: Rarely.